You had a lot of opinions, we read all of them.

We need your help

For Readers
NOVEMBER 19, 2024
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James Frankham

I was one of 57,000 who attended the Coldplay concert last Friday evening, and took my place in the heaving mass of fans cheering, waving and wailing. Fitted with LED wristbands we each became part of the lightshow. But as I looked around the stadium I was struck by the idea that the 387,000 readers of New Zealand Geographic would fill Eden Park nearly seven times. We're bigger than Coldplay :)

Cheaper too. 

We received more than 500 responses to the reader survey last week. This week we look at what the results mean and how New Zealand Geographic will make good on reader expectations.

 

“It’s a completely wonderful magazine. I hope you can continue forever.” BR

 
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We're edging closer to our goal of 10,000 subscriptions. Since the start of this appeal we have received more than 1200 new subscriptions—only 800 to go. It's not as much as you think—$8.50 every two months for digital, $12 for print or $16.50 for both... a gold coin a week. Check out the options.

 

SUSTAINABLE PUBLISHING

You had a lot of opinions. We read all of them.

The open text fields of your ideas and suggestions fill 130 pages. There are hundreds of other data points for us to process and understand. It could take us weeks to get through the detail, but here are the top-lines.

The first aspect to consider is that those who took the time to respond to the survey were largely those readers over 30 years of age, and particularly those over 50. This differs from our readership data which is a close match for the national average, and may be a reflection of those who have time to set aside for a long survey on a Wednesday. We're grateful you took that time of course, and every response counts.

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In general, New Zealand Geographic as a product seems to be on the right track. Just over 92% of you believe that our stories are roughly the right length. We had readers say they wanted shorter pieces, and others who read NZGeo for the "meaty" features. About 9% said stories were too long, and those numbers were the about same for digital subscribers too. Reading level, not a problem—though a greater proportion of our youngest readers say it's too high.

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We were extremely interested in your perspectives on how we cover controversial stories, 'political' stories, and for your views on New Zealand Geographic's role in the public conversation.

As I noted in the survey, during COVID the New Zealand Geographic editorial team decided that we could no longer give equal voice to dangerous perspectives when scientific evidence was clear. This started with vaccination but also defines how we report on climate change and the biodiversity crisis. Remarkably, 86% of readers felt like we had navigated this minefield in a reasonable fashion, and 8% felt we should be more committed. Just 6% of you thought we should pump the brakes.

“There is nothing comparable in the New Zealand publishing landscape. We ‘truthers’ in a post-truth age need you to succeed.” MR

I have observed that when we write stories about the environment, it's impossible to avoid talking about climate, or extractive industries, or anything where New Zealanders have overlapping values. In fact, stories that fail to engage with the consequences of our actions and industry and interests are sort of incomplete, and at some deeper level, even untrue. We could stick to stories about sea lions and tree ferns, and steer clear of revealing or discussing policy or practice... but is that right? Some 57% of readers said we had struck the right balance, but 32% wanted us to wade deeper into the mire of public opinion, to not only be an observer but also a committed analyst too. 10% disagreed. And interestingly, it was the younger demographic pulling back on the reins. We're going to look at this more closely.

“Gutsy, challenging, interesting journalism.” JW

Given our coverage of environmental issues, New Zealand Geographic is sometimes regarded as an advocate for leftie or green values. We try to avoid this, defer to science, and play with a straight bat, believing that a healthy environment is beneficial for all Kiwis and should be valued across the political spectrum. But this inference can be hard to avoid. Some 90% felt we were doing OK or should be more stridently positioned. This last one is something I'll take back to the editorial team. While I don't mind publishing high quality analysis of our greatest challenges as a nation,  we need to retain political independence.

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“Whilst I believe that NZ Geo should cover stories which have a political element to them, or consequences which are political, I would not want to see the editorial position of the publication become political itself. NZ Geo is refreshing in that it allows ideas to breathe. This is really important.” JB

Turning to the finances, there were 28 pages of ideas from readers suggesting everything from selling branded hoodies to building a multi-million dollar endowment fund to pay for our journalism. My orange highlighter took a thrashing. We will think through the feasibility of these ideas over coming months—thank you for the very thoughtful responses.

All but out our youngest readers felt our pricing was "about right". A good portion of subscribers were happy to pay more for a subscription, but others on budgets and pensions noted that their lives are ruled by fixed costs, and they're not in a position to pay more. A number of you suggested a premium subscription for those willing to pay more, or a pay-what-you-want scheme. We'll look at this.

“Impeccable balance between evidence-based journalism and calling out bullsh*t when it’s needed. Don’t change.” CG

Ninety percent of respondents paid for their subscription or bought it at retail, which makes you 'primary' readers in market analysis language—you read your own copies. It's little wonder you care enough to endure a long survey.

More than a third of readers said they would 'probably' or 'definitely' be open to donating to power our journalism. If that's you, read the bit at the bottom of this newsletter about how we've structured that. If this is going to be an important feature of our revenue in the future, we will need to put some thought into a charitable entity and what that delivers to New Zealanders.

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However I'm saving the best to last. The thing I'm most proud of is that New Zealand Geographic readers are so confident of what we do that more than 96% of you will stick your neck out and recommend New Zealand Geographic to others. This is why our graph of subscription growth keeps going up, and why our future is looking good.

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“A big thank you to all for a lifetime of ‘Wow... check that out!’ And ‘Who knew?!’” DO

I'd like to thank everyone who contributed to the survey. There's years of great ideas and lessons in this data for the editorial team to pick apart. You can look forward to New Zealand Geographic becoming a better reflection of what our readers and subscribers want us to be.

 

THE HARD SELL

In the meantime...

We are less 800 subscriptions away from our goal of 10,000—a number that will make our journalism sustainable in the immediate term. If you would like a subscription or know someone who would like one, now is the time:

Subscribe $1 Trial

If you have any questions about this appeal, drop me a line on james@nzgeographic.co.nz. If you have a question about subscriptions, get in touch with our subscriptions manager Davina on 0800 782 436 or subs@nzgeographic.co.nz.

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PHILANTHROPY

What if I’d prefer to donate?

We have received numerous requests from readers who would like to make a donation, independent of a subscription. There are a number of considerations around this.

First, New Zealand Geographic is a private company, not a charitable trust. As such there is no tax deduction for the donation. However, some donors want to make a donation to support our journalism. So we have set up some rules for how these donations are treated:

  1. Donations will all be paid into a clearing account so they are separated from other business functions and transactions.
  2. Donations are not subject to GST as they don’t relate to provision of a good or service.
  3. We will seek the views of donors on what the funds should be used for. Our first instinct is that the funds should be tagged to production on stories that are in the public interest, and in particular to extending coverage over and above what we would do in the ordinary course of business. That is, additional expenses to cover hard-to-reach locations, extra time on the ground where there will be a benefit to the story, or covering stories that would ordinarily be too expensive.
  4. We will report back to donors at the end of each year on how their funds were used. In order to report back, we will require your name and an email address.

If these conditions seem appropriate we would welcome your contribution and we can do a lot of good work with it.

The account we have set up for donations is ASB 12 3072 0812837 02 — note the different suffix from our normal current account. If you donate into this account, please send an email to subs@nzgeographic.co.nz so we have your details on record for reporting purposes.

Whether or not you choose to donate, thank you for considering this, and for your ongoing support.